Frequently Asked Questions
General
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What areas do you serve?
We serve the Greater Puget Sound area in Washington State, including Olympia, Tacoma, Seattle, and surrounding cities. We also travel farther for contractor partners.
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How do I get a quote for your services?
You can contact us via email or phone to discuss your needs, and we will provide a customized quote based on your requirements and offer system consulting whether we become your integrator or not.
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Do you offer any discounts?
Yes, we offer a 10% discount to Tacoma customers on new installations or systems. We are firm believers in making Tacoma the next big city of Washington and want to help all of our fellow businesses here grow.
Installation and Service
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What types of video surveillance systems do you install?
We install premium commercial grade video surveillance solutions that are IP based, which include advanced solutions such as facial recognition, license plate readers, thermal sensors, high resolution sensors and more.
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How long does the installation process typically take?
The duration of the installation process depends on the complexity and size of the system. We prefer to take a bit longer on the installation so that the system can be installed professionally and can be tested thoroughly.
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Do you offer maintenance services for the systems you install?
Yes, we provide ongoing maintenance and support services to ensure your systems remain operational and efficient. We also offer emergency services for select systems.
Access Control Systems
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What is an access control system?
An access control system is a security measure that regulates who can enter or exit a building or area. It is one of the most important systems that keep a workspace secure. It uses credentials like keycards, biometrics, PIN codes, etc. to grant access to those who you allow in. Access control systems can even lock down the whole building when required in an emergency.
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Can you upgrade my existing access control system?
Yes, we specialize in upgrading and enhancing existing systems to improve security and functionality. The access control space has drastically changed in recent years due to cyber crime and modern hacking tools so reach out and we can help identify if your system is in need of an upgrade.
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How secure are your access control systems?
Our systems use state-of-the-art technology and are designed to meet the highest security standards to protect your premises. We test all systems before we offer them to our customers and use these systems ourselves. During our installation of the system, we explain all potential risks to the customer and what to avoid to prevent a security incident.
Telecommunications
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What types of telecommunication systems do you install?
We install a wide range of telecommunication systems, including VoIP, PBX, and network infrastructure for both small businesses and large enterprises.
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Can you help with network cabling and infrastructure setup?
Yes, we provide complete network cabling and infrastructure setup services to ensure your telecommunications system is robust and reliable.
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Do you offer remote management for telecommunication systems?
Yes, our MSP services include remote management and monitoring to ensure your systems are always running smoothly.